01 / Your operating team
Listings & catalogs
Our people build and maintain the product information behind your store and marketplaces, keeping a large catalog organized and the details consistent.
What we run
The daily work.
One team to handle it.
We manage the full eCommerce operation—from your store and product content to advertising, pricing, promotions, customer support and order coordination. Your website and marketplaces work together, with one team behind them.
Talk through your eCommerce planReal people.
Your Twin Two team.
The work we handle for you.
Explore each part of the operation. Our people manage these services together, across your own store and marketplaces.
02 / Your operating team
Content & creative
We create and manage the content customers use to understand your products—from marketplace listings and brand stores to your website and advertising.
03 / Your operating team
Advertising
Our people manage search, social and marketplace advertising alongside your content, prices, promotions and stock, with one strategy across your channels.
04 / Your operating team
Email marketing
Our people manage email campaigns and customer lifecycle flows, connecting your products, brand story and promotions to the wider DTC operation.
05 / Your operating team
Affiliate program management
We manage affiliate recruitment, onboarding, creative, offers and partner communication, keeping the program connected to your products and promotional strategy.
06 / Your operating team
Customer support
Our people handle product questions, order issues and customer care across your store and marketplaces, connecting what customers tell us to the rest of the operation.
07 / Your operating team
Logistics coordination
We manage the operating follow-up around orders and shipments, working with fulfillment partners and channel teams so exceptions receive attention.
08 / Your operating team
Shopify & DTC
We build and run your DTC shopping experience, connecting store design, content, merchandising, customer acquisition and retention with your marketplaces.
09 / Your operating team
Marketplace operations
Our people manage the daily marketplace operation—from product setup and merchandising to prices, campaigns, customer care and channel relationships.
10 / Your operating team
Reporting & growth
We connect sales, campaigns, product costs and operating insights across your channels, then turn the findings into work our people manage.
Your content, campaigns and daily work.
Managed together.
When we plan a promotion, we update the product content, coordinate prices and stock, prepare the campaigns and keep customer support informed. Our people carry that plan across your store and marketplaces, so you don’t have to coordinate separate teams.
See how it worksYour eCommerce operation.
Managed every day.
Our people connect every part of the online operation, keeping you involved in the decisions that shape your business.
We plan with you.
Set channel priorities, product strategy, campaigns and promotions around your business goals.
We run the daily work.
Manage content, storefronts, advertising, pricing, promotions, customer support and order coordination across your channels.
We keep improving it.
Use sales data, customer questions and channel insights to refine the content, offers and operation. You can see the business in your included dashboard.
A useful first conversation.
Tell us where you sell and what you want to build. We’ll talk through your priorities and whether our team is a good fit.
Your business today.
Your products, current channels, existing team and the work that needs attention.
A practical starting point.
The channels and responsibilities that fit your products, resources and next stage.
The partnership.
What our people would handle, what you provide and how the sales-based fee works.