Listings & catalog structure
Manage titles, search-focused copy, attributes, variations and catalog issues so shoppers can find and understand your products.
Amazon
Your Amazon account.
The daily work, covered.
Twin Two runs your Amazon business—from content and merchandising to advertising, customer support and daily operations. Your website and marketplaces work together, with one team behind them.
Talk through your eCommerce planReal people.
Your Twin Two team.
Its role in your business
Meet shoppers already looking to buy.
Amazon can capture product demand and introduce shoppers to your brand. We connect discovery, product-page conversion, stock and account health with the wider channel plan.
Plan your Amazon operationYou bring the products and brand.
We bring the operating team, so you don’t have to hire every eCommerce function from scratch.
One team across your channels.
Content, demand, pricing, stock and customer experience are managed as parts of the same business.
Your dashboard is included.
Our people run the operation using software we built. You can see the channel data and activity without buying separate channel-management software.
The work we manage
From the product page
to the next purchase.
We run the daily work and keep improving it as your products, customers and channel priorities change.
A+ content & Brand Stores
Create product images, video and A+ content where eligible. Design and maintain your Brand Store with product collections and campaign destinations that fit the available Amazon tools.
Amazon advertising
Manage available Amazon advertising campaigns, targeting, creative, budget allocation and optimization. Align media with listing quality, offers and stock instead of treating ads as a separate job.
Buyer support & account health
Handle buyer messages, returns coordination, account cases and listing issues within Amazon’s policies. Follow up on exceptions that affect the customer experience.
FBA & seller-fulfilled coordination
Coordinate replenishment and FBA shipment details or seller-fulfilled order handoffs with your team. Monitor availability and follow up with the people storing, preparing and shipping your products.
Pricing, promotions & merchandising
Manage prices, offer calendars, bundles where supported and seasonal product priorities. Use cost-aware rules and scheduled changes where the channel supports them, considering shipping, marketplace fees and other selling costs.
Reporting & profitable decisions
Review sales, advertising, product performance and operating exceptions together. Our team uses the software we built to manage large catalogs and product- and channel-specific profit formulas. You can see the data, while we review the costs behind the sales and decide what needs attention.
Marketplace relationships & opportunities
Work with marketplace support and relevant channel contacts on product issues, deal opportunities and available marketing exposure. We pursue opportunities that fit your products and business.
One commerce strategy
Every channel has a role.
Every decision connects.
We decide what Amazon should contribute to your business, then coordinate the work with your DTC store and other marketplaces.
The right assortment.
Choose products for the channel’s audience, eligibility and economics. Adapt content to how shoppers discover and compare them.
A connected calendar.
Coordinate launches, prices, promotions and advertising. Consider wholesale relationships and channel requirements when shaping each offer.
Feedback that travels.
Use customer questions, sales and stock issues to improve content and operating priorities across your managed channels.
Content, advertising and stock work together.
If a listing has missing product information or stock is limited, our team reviews those issues before increasing promotion. We connect listing updates, eligible A+ content, campaign decisions and replenishment coordination.
Talk through your Amazon planPractical answers
Amazon management FAQs.
What does Twin Two manage on Amazon?
We manage product content and creative, merchandising, prices and promotions, available advertising, customer support, account issues, reporting and shipment follow-up. We define the responsibilities around your products and account before starting.
Do you create Amazon A+ content and Brand Stores?
Yes. We create and maintain A+ content and Brand Stores where your account and brand are eligible. We connect product images, video, product stories and collections with the wider listing and advertising plan.
Can you launch Amazon if we do not have an eCommerce team?
Yes. We help prepare the assortment, product information and operating plan, then run the daily work. Our team works with you on the products, account setup and launch plan.
How does Amazon work with our other channels?
Amazon can capture product demand and introduce shoppers to your brand. We connect discovery, product-page conversion, stock and account health with the wider channel plan.
How do you manage pricing and promotions on Amazon?
We consider product cost, shipping, platform fees and other selling expenses in the pricing plan. Our team uses our own software to set cost-aware formulas and scheduled changes through supported channel connections. We coordinate promotions with stock, advertising and channel rules.
Do you handle large catalogs on Amazon?
Yes. Our team organizes product information, prioritizes content and listing issues, and uses our own included software to manage supported catalog and pricing work. You can see your products and channel data in the dashboard. We review data quality, account limits and connection compatibility before planning a rollout.
How are your Amazon management fees calculated?
We only get paid when you sell. The covered channels and sales calculation are defined in your partnership. Inventory, advertising spend, shipping, selling-platform charges and other business costs stay with you. Our own channel-management software and your shared dashboard are included with the service at no additional cost.
FBA shipment support means creating and coordinating shipments where applicable. Physical preparation, transport and fulfillment stay with you or your providers.
Ask us about your Amazon businessReal people.
A shared view of your business.
Our team handles the daily content, advertising, pricing, promotions and customer support. You can see your products, sales and promotional activity across managed channels in our shared dashboard. We built the channel-management software and include it with your service at no additional cost.
See how we work togetherOne team. Your next stage.
Let’s build your Amazon operation.
Tell us where you sell and what needs attention. We’ll work through the channels and operating support that fit your business.