Store design & shopping experience
Manage standard theme layouts, navigation, collections, landing pages and mobile shopping journeys. Review the path from product discovery to checkout and prioritize practical improvements.
Shopify
Your own website.
A team to run it.
Twin Two runs your Shopify business—from content and merchandising to advertising, customer support and daily operations. Your website and marketplaces work together, with one team behind them.
Talk through your eCommerce planReal people.
Your Twin Two team.
Its role in your business
Build your direct customer relationship.
Your website is where the full brand story, assortment and customer relationship come together. We connect acquisition, conversion and repeat purchases while coordinating offers with your marketplaces.
Plan your Shopify operationYou bring the products and brand.
We bring the operating team, so you don’t have to hire every eCommerce function from scratch.
One team across your channels.
Content, demand, pricing, stock and customer experience are managed as parts of the same business.
Your dashboard is included.
Our people run the operation using software we built. You can see the channel data and activity without buying separate channel-management software.
The work we manage
From the product page
to the next purchase.
We run the daily work and keep improving it as your products, customers and channel priorities change.
Product content & creative
Write product pages, organize specifications and variants, and create images, video, banners and campaign assets that explain the product and the brand.
Google, Meta & TikTok advertising
Plan and manage paid campaigns on Google, Meta—including Facebook and Instagram—and TikTok. Coordinate audiences, creative, budgets and landing pages around the products and available stock.
Email marketing & retention
Manage newsletters, product launches, promotional campaigns and lifecycle emails such as welcome, abandoned-checkout and post-purchase flows, using customer consent and the tools available in your store.
Affiliate program management
Set up and manage the program’s operating work: partner recruitment, onboarding, links, creative, offer calendars and performance review.
Customer support & order care
Handle product questions, order-status enquiries, returns and refund coordination, and follow up on delivery issues with your fulfillment team.
Pricing, promotions & merchandising
Manage prices, offer calendars, bundles where supported and seasonal product priorities. Use cost-aware rules and scheduled changes where the channel supports them, considering shipping, marketplace fees and other selling costs.
Reporting & profitable decisions
Review sales, advertising, product performance and operating exceptions together. Our team uses the software we built to manage large catalogs and product- and channel-specific profit formulas. You can see the data, while we review the costs behind the sales and decide what needs attention.
One commerce strategy
Every channel has a role.
Every decision connects.
We decide what Shopify should contribute to your business, then coordinate your store with your marketplaces.
The right assortment.
Choose products for the channel’s audience, eligibility and economics. Adapt content to how shoppers discover and compare them.
A connected calendar.
Coordinate launches, prices, promotions and advertising. Consider wholesale relationships and channel requirements when shaping each offer.
Feedback that travels.
Use customer questions, sales and stock issues to improve content and operating priorities across your managed channels.
From discovery to repeat purchase.
A product launch needs a clear product page, appropriate search/social creative, a coordinated offer and supported email follow-up. Our people manage those pieces together, then use customer questions and performance data to set the next priorities.
Talk through your DTC planPractical answers
Shopify management FAQs.
What does Twin Two manage on Shopify?
We manage product content and creative, merchandising, prices and promotions, available advertising, customer support, account issues, reporting and shipment follow-up. We define the responsibilities around your products and account before starting.
Do you manage Google, Meta, Instagram and TikTok ads?
Yes. We manage Google, Meta—including Facebook and Instagram—and TikTok advertising as part of your DTC management. Our team handles campaigns, creative, audiences and reporting, coordinating the landing pages and promotions.
Do you manage email marketing and affiliate programs?
Yes. We manage email campaigns and supported lifecycle flows, plus affiliate recruitment, onboarding, links, creative, promotions and performance review.
Can you launch Shopify if we do not have an eCommerce team?
Yes. We help prepare the assortment, product information and operating plan, then run the daily work. Our team works with you on the products, account setup and launch plan.
How does Shopify work with our other channels?
Your website is where the full brand story, assortment and customer relationship come together. We connect acquisition, conversion and repeat purchases while coordinating offers with your marketplaces.
How do you manage pricing and promotions on Shopify?
We consider product cost, shipping, platform fees and other selling expenses in the pricing plan. Our team uses our own software to set cost-aware formulas and scheduled changes through supported channel connections. We coordinate promotions with stock, advertising and channel rules.
Do you handle large catalogs on Shopify?
Yes. Our team organizes product information, prioritizes content and listing issues, and uses our own included software to manage supported catalog and pricing work. You can see your products and channel data in the dashboard. We review data quality, account limits and connection compatibility before planning a rollout.
How are your Shopify management fees calculated?
We only get paid when you sell. The covered channels and sales calculation are defined in your partnership. Inventory, advertising spend, shipping, selling-platform charges and other business costs stay with you. Our own channel-management software and your shared dashboard are included with the service at no additional cost.
Does Shopify management include store design?
Yes. Our people manage theme layouts, navigation, collections, product content and merchandising as part of the full store operation.
Real people.
A shared view of your business.
Our team handles the daily content, advertising, pricing, promotions and customer support. You can see your products, sales and promotional activity across managed channels in our shared dashboard. We built the channel-management software and include it with your service at no additional cost.
See how we work togetherOne team. Your next stage.
Let’s build your Shopify operation.
Tell us where you sell and what needs attention. We’ll work through the channels and operating support that fit your business.