Listings & catalogs
Product setup, attributes, variants and ongoing listing maintenance.
How it works
Your entire eCommerce operation.
Managed by one team.
Our people build and run your store and marketplace operation—from content and advertising to pricing, promotions, email, affiliates, customer support and order coordination. One team handles the work, with our own software included.
Let’s talk about your businessReal people.
Your Twin Two team.
Here’s how we get started.
Whether you’re launching online or already selling, we start with the business you have.
01 / Understand your business.
Review your products, current channels, customer experience and what needs attention. Get to know the people and processes already in place.
02 / Plan the work together.
Set product and channel priorities, connect the promotional calendar and plan the work across content, campaigns and daily operations.
03 / Launch or take over.
Build new channels or transition existing work to our team. We manage the operation and use sales and customer insights to guide improvements.
What we manage for you.
Our team handles the full operation across your own store and marketplaces.
Explore the full serviceA product launch.
One team from start to follow-up.
You don’t have to coordinate a separate team for every task. Our people carry the launch across the store, marketplaces, campaigns and customer experience.
01
Prepare the product.
Build listings, store pages, images and eligible enhanced content around the same product facts.
02
Coordinate the offer.
Review prices, selling costs and available stock, then coordinate the promotion across channels.
03
Launch the campaigns.
Manage suitable search, social and marketplace advertising with the right creative and landing pages.
04
Connect email & affiliates.
Prepare customer emails and affiliate materials, keeping partners and offers aligned with the launch.
05
Handle the follow-up.
Answer customer questions, coordinate orders and shipments, and use the response to improve the next activity.
A look behind the work
Real people.
A shared view of your business.
Our people manage your products, sales, prices, promotions and daily channel work using software we built. You can see the business across your channels without running every task—or buying separate channel-management software. It’s included with our service at no additional cost.
Talk through your eCommerce plan
We only get paid
when you sell.
Our management fee is based on your sales. There’s no monthly retainer, base fee or minimum management fee for the eCommerce operation. Our people manage the work across your channels, with the dashboard included.
Talk through your eCommerce planQuestions about working with us.
What does Twin Two manage?
Our people manage storefronts, product listings, content and creative, advertising, pricing, promotions, merchandising, email marketing, affiliate programs, customer support, order coordination and reporting across your store and marketplaces.
Can you take over channels we already sell on?
Yes. We review the current store, marketplace accounts, products and operating work, then plan the transition with your team. We can improve and manage existing channels as well as build new ones.
Do we need an eCommerce team before working with you?
No. Our people provide the operating team behind the store and marketplaces. If you already have an internal team, we work alongside it and keep you involved in business decisions.
How do you decide which marketplaces fit our business?
We review your products, current channels, customer audience, stock, selling costs and marketplace eligibility. Each channel should have a role in the wider business; marketplace approval remains with the platform.
Is your software included with the service?
Yes. Our own channel-management software and standard supported connections are included at no additional software cost. Clients can see products, sales, prices, promotions and channel data while our people run the work.
How do we get started?
Tell us where you sell and what you want to build or improve. We discuss the current business and priorities, then plan the channel work and transition together.
How is your management fee structured?
Our management fee is based on sales. There is no monthly retainer, base fee or minimum management fee for our eCommerce management. We only get paid when you sell.