Channel planning & onboarding
Assess product fit, prepare application information and organize the work for suitable marketplace launches.
Marketplace operations
Every marketplace task.
One connected strategy.
Our people manage the daily marketplace operation—from product setup and merchandising to prices, campaigns, customer care and channel relationships.
Talk through your eCommerce planReal people.
Your Twin Two team.
What our team manages.
The daily tasks behind marketplace operations, connected to the rest of your online business.
Listings & brand presentation
Maintain product content, variants, images, storefronts and eligible enhanced content around each channel’s shopping experience.
Pricing, promotions & merchandising
Manage offers, scheduled price changes, promotional opportunities and assortment presentation with stock and selling costs in view.
Advertising & marketplace relationships
Manage available campaigns and work with channel teams on suitable deals, merchandising and marketing exposure.
Account cases & customer support
Follow up on account health, listing issues, buyer questions, returns coordination and marketplace cases.
Cross-channel visibility
Use our included software to connect products, prices, promotions and channel data across your store and marketplaces.
How the work connects.
Each marketplace can play a different role. Our team connects product facts and promotional plans while adapting content, advertising and customer care to the opportunities available on that channel.
Discuss your operating needsYour store and marketplaces.
Managed as one business.
The product facts, offer calendar and customer experience should work together. Our people adapt the work to each channel while keeping the wider business in view.
Channel services: Shopify & DTC · Amazon · Walmart · TikTok Shop · Newegg · All channels
Explore channel servicesYour questions, answered.
Can you manage multiple marketplaces together?
Yes. Our people connect content, advertising, pricing, promotions, customer support and order coordination across your managed marketplaces and your own store.
Do you work directly with marketplace teams on opportunities?
Yes. Channel management includes working with marketplace teams on relevant promotions, deals, merchandising and marketing exposure. Opportunities and access depend on the channel’s eligibility and decisions.
Is this part of your full-service management?
Yes. This work is managed by our people as part of the connected eCommerce operation, alongside content, advertising, pricing, promotions, customer support and daily channel management.
Do we need to purchase channel-management software?
No. Our own software and standard supported channel connections are included at no additional software cost. You can see products, prices, promotions and channel data while our people manage the daily work.
A useful first conversation.
Tell us where you sell and what you want to build. We’ll talk through your priorities and whether our team is a good fit.
Your business today.
Your products, current channels, existing team and the work that needs attention.
A practical starting point.
The channels and responsibilities that fit your products, resources and next stage.
The partnership.
What our people would handle, what you provide and how the sales-based fee works.