Shopify & DTC

Your own store.
The full team behind it.

We build and run your DTC shopping experience, connecting store design, content, merchandising, customer acquisition and retention with your marketplaces.

Talk through your eCommerce plan

Real people.
Your Twin Two team.

What our team manages.

The daily tasks behind shopify & dtc, connected to the rest of your online business.

Store design & navigation

Manage the storefront, navigation, collections and shopping journeys around your brand and assortment.

Product pages & landing pages

Create and maintain product content, images, useful buying information and campaign landing-page content.

Merchandising & promotions

Coordinate featured products, collections, launches, offers and pricing around a connected promotional calendar.

Search & social advertising

Manage suitable Google, Meta, Facebook, Instagram and TikTok campaigns with creative and store content working together.

Email & affiliate management

Manage campaigns, lifecycle flows and affiliate programs around your products, offers and customer relationships.

Customer care & operating review

Handle customer questions and order follow-up, then use sales and customer insights to improve the store.

Talk through your eCommerce plan

How the work connects.

A seasonal collection needs more than a banner. Our people connect the collection, product pages, campaign creative, email, pricing and customer support so the shopping experience carries the same offer.

Discuss your operating needs

Your store and marketplaces.
Managed as one business.

The product facts, offer calendar and customer experience should work together. Our people adapt the work to each channel while keeping the wider business in view.

Explore channel services

Your questions, answered.

Can you build a DTC presence for a business that does not sell online yet?

Yes. We plan and manage the store, product content, merchandising, campaigns and customer-support operation, connecting the launch with suitable marketplaces.

Do you manage the store after launch?

Yes. Our team maintains content, collections, prices, promotions, campaigns, email, affiliate activity, customer care and order follow-up as the business develops.

Is this part of your full-service management?

Yes. This work is managed by our people as part of the connected eCommerce operation, alongside content, advertising, pricing, promotions, customer support and daily channel management.

Do we need to purchase channel-management software?

No. Our own software and standard supported channel connections are included at no additional software cost. You can see products, prices, promotions and channel data while our people manage the daily work.

Talk through your eCommerce plan

A useful first conversation.

Tell us where you sell and what you want to build. We’ll talk through your priorities and whether our team is a good fit.

Your business today.

Your products, current channels, existing team and the work that needs attention.

A practical starting point.

The channels and responsibilities that fit your products, resources and next stage.

The partnership.

What our people would handle, what you provide and how the sales-based fee works.

Talk through your eCommerce plan