Readiness & launch planning
Review product data, photography, inventory records, account requirements and fulfillment arrangements. Choose a first assortment you can serve well.
Start selling online
You have the business.
We build the online operation.
If customers already know your business but cannot buy from you online, we help bridge that gap. Our people prepare the store, content and suitable marketplaces, then manage the daily work.
Talk through your eCommerce planReal people.
Your Twin Two team.
Built around your business
Bring what already works online.
Your product knowledge, customer relationships and reputation are valuable starting points. We turn those strengths into a shopping experience, with the operational support needed for consumer orders.
Talk through your prioritiesPeople who run the work.
Our team manages the day-to-day operation and works with you on the decisions that matter.
Software included with the service.
We use our own channel-management software. Your shared dashboard shows products, sales, prices, promotions and data across managed channels, at no additional software cost.
Fees tied to your sales.
There’s no monthly retainer, base fee or minimum management fee for our eCommerce management. We only get paid when you sell.
The work we handle
What our team does for you.
Website design & setup
Build a standard Shopify store with clear navigation, product pages, collections and useful customer information.
Marketplace launch & content
Prepare suitable marketplace accounts and listings, channel-ready images and eligible brand content. Approval remains with each marketplace.
Advertising, email & affiliates
Manage appropriate search and social campaigns, marketplace advertising, email marketing and affiliate programs around the launch.
Prices, promotions & merchandising
Set channel offers with shipping, product costs and selling fees in view. Coordinate seasonal features and promotional timing.
Customer care & order follow-up
Handle questions and returns coordination, working with your team or provider on stock, orders and shipment exceptions.
How we get started.
Reuse your strengths
Gather the product knowledge, brand assets and stock information you already have.
Prepare the first channels
Build the customer experience and confirm fulfillment readiness.
Run and improve
Manage the daily work and use sales and customer feedback to guide next steps.
Your channels, connected
Different channels.
One business.
Your own store can explain your brand, develop direct customer relationships and support repeat purchases. Marketplaces can reach customers already shopping there. Our team connects product content, offers, campaigns, stock coordination and customer care while adapting the work to each channel.
Discuss your channel strategyYour questions, answered.
Can you help an existing business with no eCommerce?
Yes. We help plan, launch and manage an online operation, including a standard Shopify storefront and suitable marketplaces. We review your products, assets, inventory and fulfillment arrangements first.
What do we need before starting?
We need accurate product information, selling permissions, inventory visibility, brand assets, a fulfillment plan and a budget for inventory and selling expenses. We identify gaps and plan how to address them together.
Do we need an IT team to connect every channel?
Our own channel-management software and standard supported connections are included with the service.
Who handles customers once we launch?
Our people handle online customer questions and returns coordination across managed channels. We work with your business or fulfillment provider on order and shipping issues.
What services can your team manage across our channels?
Our people can manage product content, storefront design, advertising, pricing, promotions, merchandising, customer support and order follow-up across your own store and suitable marketplaces. Email marketing and affiliate program management can support your DTC business. We plan the responsibilities around your business and each channel’s capabilities.
Is your channel-management software an extra purchase?
No. Our own channel-management software and standard supported connections are included with the service at no additional software cost. Our people run the work, and you can see products, sales, prices, promotions and channel data in the shared dashboard.
More ways we can help.
Your business type and your growth stage both shape the work.
Bring what you have.
We’ll work through the rest.
Before planning your first channels, we review the essentials.
- Products and accurate descriptions, images and specifications.
- Stock information and a plan for physical fulfillment.
- Brand assets and permission to sell the assortment.
- A budget for inventory, advertising and selling expenses.
- The people who approve product, spending and business decisions.
One team. Your next stage.
Talk through your eCommerce plan.
Tell us where you sell and what needs attention. We’ll work through the channels and operating support that fit your business.