Home & kitchen

Make the product
easy to picture at home.

Our people connect product detail, merchandising, campaigns and customer care across your home and kitchen store and marketplaces.

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Real people.
Your Twin Two team.

Built around what you sell.

A product page, a campaign and a customer question should reflect the same product facts.

Dimensions, materials & product facts

Maintain sizes, materials, care, assembly information and variants so shoppers understand what they are buying.

Store design & product creative

Organize collections and shopping journeys. Create product pages, images, lifestyle content and eligible marketplace brand content using your product facts.

Advertising, email & affiliates

Manage suitable search, social and marketplace campaigns, email marketing and affiliate programs around your products and seasons.

Merchandising & promotions

Coordinate collections, color/size variants, seasonal offers and supported bundles across your store and marketplaces.

Pricing & shipping economics

Use product costs, shipping assumptions, marketplace fees and other selling expenses to guide channel prices and promotions.

Customer care & shipment follow-up

Handle product and order questions, coordinate returns and work with your fulfillment providers on delivery exceptions.

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How the work connects.

A promotion is planned for a larger item. Our team reviews the dimensions, shipping assumptions, available stock and selling fees before setting the offer and coordinating the campaign.

See the connected services

Your eCommerce operation.
Managed every day.

Our people connect every part of the online operation, keeping you involved in the decisions that shape your business.

We plan with you.

Set channel priorities, product strategy, campaigns and promotions around your business goals.

We run the daily work.

Manage content, storefronts, advertising, pricing, promotions, customer support and order coordination across your channels.

We keep improving it.

Use sales data, customer questions and channel insights to refine the content, offers and operation. You can see the business in your included dashboard.

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Your store and marketplaces.
One operating plan.

Your store can explain the brand and build direct customer relationships. Marketplaces can reach shoppers already buying there. We select channels around your assortment, permissions, readiness and selling costs.

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Your questions, answered.

Do you manage dimensions, assembly and care information?

Yes. We maintain product facts, dimensions, assembly and care information using the details your business provides. The same information informs listings, creative and customer support.

How do shipping costs affect promotions?

We review product cost, shipping assumptions, channel fees and other selling expenses before planning offers. Our team can use cost-aware rules through supported channel connections; accurate inputs matter.

Can you merchandise a catalog with many sizes and colors?

Yes. We organize supported variants, collections and product presentation around your actual assortment, with clear attributes and images for shoppers.

How do you coordinate bulky-product delivery and returns?

Our people coordinate customer questions, order handoffs, shipment exceptions and returns follow-up.

Who manages the daily work?

Twin Two’s people manage content, storefronts, advertising, pricing, promotions, support and order follow-up across the channels we cover.

Is channel-management software included?

Yes. Our own channel-management software and standard supported connections are included at no additional software cost. You can see products, sales, prices, promotions and channel data in a shared dashboard.

Talk through your eCommerce plan

A useful first conversation.

Tell us where you sell and what you want to build. We’ll talk through your priorities and whether our team is a good fit.

Your business today.

Your products, current channels, existing team and the work that needs attention.

A practical starting point.

The channels and responsibilities that fit your products, resources and next stage.

The partnership.

What our people would handle, what you provide and how the sales-based fee works.

Talk through your eCommerce plan