Product facts & variant content
Keep ingredients, formats, sizes, shades, directions and other supplied product information consistent across managed listings.
Beauty & personal care
A consistent brand.
A connected customer journey.
We manage your product content, store experience, campaigns and customer care across DTC and marketplaces, using substantiated product facts.
Talk through your eCommerce planReal people.
Your Twin Two team.
Built around what you sell.
A product page, a campaign and a customer question should reflect the same product facts.
Brand content & store design
Create product pages, imagery, storefront merchandising and eligible Amazon A+ content around your verified brand and product story.
Advertising & affiliate management
Coordinate suitable Google, Meta, Instagram, TikTok and marketplace campaigns, plus affiliate recruitment, creative and promotional calendars.
Email & repeat purchases
Manage supported welcome, post-purchase and other lifecycle flows, newsletters and launches using customer consent and compatible tools.
Promotions & merchandising
Organize collections, seasonal offers and supported bundles. Review stock, channel prices and selling costs before promoting products.
Customer support & catalog work
Handle questions, returns coordination and account issues. Use recurring product questions to improve content, while coordinating stock and order follow-up.
How the work connects.
Customers ask about the difference between two variants. Our team checks the supplied product facts, improves the comparison content and uses the same explanation in customer support and relevant campaigns.
See the connected servicesYour eCommerce operation.
Managed every day.
Our people connect every part of the online operation, keeping you involved in the decisions that shape your business.
We plan with you.
Set channel priorities, product strategy, campaigns and promotions around your business goals.
We run the daily work.
Manage content, storefronts, advertising, pricing, promotions, customer support and order coordination across your channels.
We keep improving it.
Use sales data, customer questions and channel insights to refine the content, offers and operation. You can see the business in your included dashboard.
Your store and marketplaces.
One operating plan.
Your store can explain the brand and build direct customer relationships. Marketplaces can reach shoppers already buying there. We select channels around your assortment, permissions, readiness and selling costs.
Talk through your eCommerce planYour questions, answered.
Do you create beauty product content and brand stores?
Yes. We manage product pages, imagery, storefronts and eligible enhanced content using verified product information and brand assets. We do not add unsupported product benefits.
Do you manage email marketing and affiliate programs?
Yes. Our people manage supported email campaigns and lifecycle flows, plus affiliate recruitment, onboarding, creative, offers and performance review.
How do you coordinate variants and promotions?
We maintain supported variants and product facts, then coordinate merchandising, campaign timing and offers with stock and product costs across managed channels.
Can our DTC store and marketplace content stay consistent?
Yes. We keep the brand and product facts consistent while adapting presentation to each channel. Customer questions feed back into product pages and support priorities.
Who manages the daily work?
Twin Two’s people manage content, storefronts, advertising, pricing, promotions, support and order follow-up across the channels we cover.
Is channel-management software included?
Yes. Our own channel-management software and standard supported connections are included at no additional software cost. You can see products, sales, prices, promotions and channel data in a shared dashboard.
A useful first conversation.
Tell us where you sell and what you want to build. We’ll talk through your priorities and whether our team is a good fit.
Your business today.
Your products, current channels, existing team and the work that needs attention.
A practical starting point.
The channels and responsibilities that fit your products, resources and next stage.
The partnership.
What our people would handle, what you provide and how the sales-based fee works.