Listings & item specifics
Manage titles, descriptions, categories, item specifics, conditions and variations where appropriate. Keep a large catalog accurate as products and stock change.
eBay
A complex catalog.
A clearer operating plan.
Twin Two runs your eBay business—from content and merchandising to advertising, customer support and daily operations. Your website and marketplaces work together, with one team behind them.
Talk through your eCommerce planReal people.
Your Twin Two team.
Its role in your business
Make a deep catalog easier to shop.
eBay can support a broad assortment and products with different conditions or configurations where permitted. Clear item specifics, offer economics and buyer support shape the operating plan.
Plan your eBay operationYou bring the products and brand.
We bring the operating team, so you don’t have to hire every eCommerce function from scratch.
One team across your channels.
Content, demand, pricing, stock and customer experience are managed as parts of the same business.
Your dashboard is included.
Our people run the operation using software we built. You can see the channel data and activity without buying separate channel-management software.
The work we manage
From the product page
to the next purchase.
We run the daily work and keep improving it as your products, customers and channel priorities change.
Store design & merchandising
Maintain eBay Store presentation, categories, product creative and seasonal features using available account tools. Help shoppers navigate the assortment.
Advertising & promotional exposure
Manage available eBay advertising and promoted-store opportunities. Coordinate coupons, offers and campaign destinations with the product economics.
Buyer care & seller performance
Handle messages, disputes and returns coordination, and follow up on service issues within eBay’s rules.
Inventory & order follow-through
Monitor availability and work with your fulfillment team on dispatch, tracking and order exceptions across the catalog.
Pricing, promotions & merchandising
Manage prices, offer calendars, bundles where supported and seasonal product priorities. Use cost-aware rules and scheduled changes where the channel supports them, considering shipping, marketplace fees and other selling costs.
Reporting & profitable decisions
Review sales, advertising, product performance and operating exceptions together. Our team uses the software we built to manage large catalogs and product- and channel-specific profit formulas. You can see the data, while we review the costs behind the sales and decide what needs attention.
Marketplace relationships & opportunities
Work with marketplace support and relevant channel contacts on product issues, deal opportunities and available marketing exposure. We pursue opportunities that fit your products and business.
One commerce strategy
Every channel has a role.
Every decision connects.
We decide what eBay should contribute to your business, then coordinate the work with your DTC store and other marketplaces.
The right assortment.
Choose products for the channel’s audience, eligibility and economics. Adapt content to how shoppers discover and compare them.
A connected calendar.
Coordinate launches, prices, promotions and advertising. Consider wholesale relationships and channel requirements when shaping each offer.
Feedback that travels.
Use customer questions, sales and stock issues to improve content and operating priorities across your managed channels.
Keep a complex catalog clear.
Different conditions and configurations require accurate item specifics and images. Our people maintain supported listings, answer buyer questions and coordinate stock and offer updates across the assortment.
Talk through your ebay planPractical answers
eBay management FAQs.
What does Twin Two manage on eBay?
We manage product content and creative, merchandising, prices and promotions, available advertising, customer support, account issues, reporting and shipment follow-up. We define the responsibilities around your products and account before starting.
Do you manage enhanced content and store design on eBay?
We manage product creative, content and the storefront or enhanced-content tools available to your account. The formats differ by platform; Amazon A+ content is specific to eligible Amazon accounts. We confirm the tools and approvals before planning the work.
Can you launch eBay if we do not have an eCommerce team?
Yes. We help prepare the assortment, product information and operating plan, then run the daily work. Our team works with you on the products, account setup and launch plan.
How does eBay work with our other channels?
eBay can support a broad assortment and products with different conditions or configurations where permitted. Clear item specifics, offer economics and buyer support shape the operating plan.
How do you manage pricing and promotions on eBay?
We consider product cost, shipping, platform fees and other selling expenses in the pricing plan. Our team uses our own software to set cost-aware formulas and scheduled changes through supported channel connections. We coordinate promotions with stock, advertising and channel rules.
Do you handle large catalogs on eBay?
Yes. Our team organizes product information, prioritizes content and listing issues, and uses our own included software to manage supported catalog and pricing work. You can see your products and channel data in the dashboard. We review data quality, account limits and connection compatibility before planning a rollout.
How are your eBay management fees calculated?
We only get paid when you sell. The covered channels and sales calculation are defined in your partnership. Inventory, advertising spend, shipping, selling-platform charges and other business costs stay with you. Our own channel-management software and your shared dashboard are included with the service at no additional cost.
Can you manage eBay listings with different conditions and variations?
We organize supported variations, condition details, item specifics and product images around your actual assortment. Clear descriptions and buyer support help explain exactly what is being sold; marketplace category and listing rules determine the setup.
Product suitability, account permissions and marketplace rules shape the scope. Physical fulfillment remains with you or your providers.
Ask us about your eBay businessReal people.
A shared view of your business.
Our team handles the daily content, advertising, pricing, promotions and customer support. You can see your products, sales and promotional activity across managed channels in our shared dashboard. We built the channel-management software and include it with your service at no additional cost.
See how we work togetherOne team. Your next stage.
Let’s build your eBay operation.
Tell us where you sell and what needs attention. We’ll work through the channels and operating support that fit your business.